Security, deployment & integrations
Run reactsurvey on-premise behind your own firewall, or in the EU cloud as SaaS or a dedicated instance. Made and hosted in the EU, fully GDPR compliant and fully EU AI Act compliant, with SSO, role-based access and audit logs. In production at a leading European telecommunications group since 2016.
Deployment
Self-hosted
Your data centre
Single sign-on
3 connectionsRoles & access
Anonymity threshold onAudit log
Live11:42 · Human approval
HR business partner approved an agent’s action plan
11:40 · Agent
Drafted an action plan, waiting for approval
11:31 · Integration
Respondents imported from SAP
11:05 · Survey admin
Role changed: Manager, Budapest Support
Every action is audited
Digital sovereignty
Survey answers are some of the most sensitive data you hold. reactsurvey keeps them in Europe, from the code to the servers, and they never leave the EU.
Fully GDPR compliant and fully EU AI Act compliant, and proven where approval is hardest to get: a leading European telecommunications group has run reactsurvey since 2016.
Made & hosted in the EU
blackmirror media gmbh · Vienna, Austria
Engineered in Vienna and Budapest by blackmirror media gmbh, an EU-owned company from Austria.
In the EU cloud or on your own servers. Survey data and AI models stay inside the EU.
Passed the full privacy & security assessment of a leading European telecommunications group.
Transparency, human oversight and an audit log for every AI feature and every agent action.
Security & compliance
Procurement wants to know where the data lives, who can reach it and what gets logged. With reactsurvey you have the answers, and the proof.
Enterprise reference
Since 2016, a leading European telecommunications group has run its enterprise survey programmes on reactsurvey. This is what reactsurvey cleared there.
Made in the EU and hosted in the EU, or on your own servers.
Self-host reactsurvey in your own data centre or private cloud, inside your network.
Run it behind your firewall and web application firewall, as it runs at the telco group.
SSO via SAML and OpenID Connect through Keycloak, with Active Directory or Entra ID.
Decide who sees which surveys, results and respondents. Anonymity thresholds protect individual answers.
Every agent action and every human approval is recorded, so you can trace who did what, and when.
Transparency, human oversight and audit logs for every AI feature. Agents act only within workflows a person has approved.
EU-hosted or on-premise models. Zero data retention, and your data never trains public models.
Deployment options
Run it as an on-premise survey platform in your own data centre, or let us run it in the EU cloud. Pick the option that fits your security policy and your IT team.
reactsurvey runs on your own infrastructure, behind your firewall and WAF. The setup the telco group runs.
We host and run reactsurvey for you in the EU cloud. No servers to set up, no updates to schedule.
A dedicated reactsurvey instance in the EU cloud, reserved for your organisation and run by us.
Every option runs the full platform: the AI features, SSO, role-based access, audit logs, the REST API and the MCP server.
Scale & reliability
reactsurvey carries the enterprise survey programmes of a leading European telecommunications group. Surveys of more than 100,000 respondents have run with no major downtime.
Figures from one three-year window at the telecommunications group: 2,401,094 invitations, 300,000+ responses, 28,291 questions and 6,619 custom logic components.
Integrations
Push and pull data between reactsurvey and your enterprise stack. Where no connection exists yet, we build a custom interface.
Sign-in and user data from your directory, with survey SSO your IT team already trusts.
Results land where your analysts and data scientists already work.
Automate the rest, or let your own AI agents in through the MCP server, with role-based permissions.
Agents open tickets and post alerts in the tools your teams use every day.
A typical data loop
Licence & onboarding
Ask for the security & compliance pack and bring in your security, privacy and works council teams. We answer their questions before anything is installed.
Self-hosted, EU cloud or dedicated. SSO, Active Directory or Entra ID and automated respondent imports are set up together with your IT team.
Workshops on survey and campaign design onboard your team. Dedicated development time builds the custom enterprise features you need.
There is no public price list. We scope your licence with you, from deployment and integrations to workshops and development time.
Book a demoFAQ
Need it in writing? Ask for the security & compliance pack.
Yes. You can run reactsurvey on your own servers, on-premise behind your firewall and WAF. It is also available in the EU cloud as SaaS or as a dedicated PaaS instance. With a self-hosted install, the AI features run on open-weight models inside your network.
Yes. reactsurvey is fully GDPR compliant and fully EU AI Act compliant. It is made in the EU by blackmirror media gmbh, an EU-owned company in Vienna, with engineering in Vienna and Budapest, and hosted in the EU or on your own servers, so your data never leaves the EU. At a leading European telecommunications group it passed the full privacy & security assessment and complies with the group’s strictest data-protection guidelines.
reactsurvey supports SSO via SAML and OpenID Connect through Keycloak, and connects to Active Directory and Entra ID. Role-based access control then decides who sees which surveys, results and respondent data.
Yes. reactsurvey is fully EU AI Act compliant. Every AI feature is built for transparency, human oversight and audit logs. Agents act only within workflows a person has approved, and every action is audited. You choose EU-hosted models inside the EU data boundary or open-weight models on-premise; retention is zero and your data never trains public models.
The largest single survey had 518,274 respondents. reactsurvey sends 10,000 invitations per hour, and surveys with more than 100,000 respondents have run with no major downtime.
SAP, Power BI, Snowflake, data clouds, data lakes, data warehouses and ML pipelines, plus automated respondent imports, a REST API and custom interfaces. Agents open tickets in ServiceNow or Jira and post to Microsoft Teams or Slack, and an MCP server connects your own AI agents.
Yes. reactsurvey passed the accessibility (Barrierefreiheit) review of a leading European telecommunications group. For employee surveys, anonymity thresholds, role-based access and on-premise hosting give works councils the controls they ask for.
With an enterprise licence that includes onboarding workshops for survey and campaign design and team onboarding, plus dedicated development time for your custom enterprise features. There is no public price list; we scope the licence with you.
Next step
Ask for the security & compliance pack to start your review, or book a demo with the team that builds reactsurvey. We walk through your deployment, your identity setup and your systems.
